By accessing our website or using our services, you consent to the practices described in this policy.
This policy applies to all visitors, clients, and individuals who interact with Ewan Legal Solutions in relation to:
- Legal, notary, and privacy compliance services
- Freedom of Information (FOI) requests and appeals
- Online communications and contact forms
- Payment processing and document submission
- Website browsing and analytics data
Information We Collect
(a) Information You Provide Directly
We collect personal information you voluntarily share through forms, consultations, or service requests, including:
- Full name, contact information, and address
- Identification for verification (e.g., government-issued ID for notary services)
- Legal or notarial documents you upload or send
- Payment details for billing purposes
- Any additional information you provide via emails or online submissions
(b) Automatically Collected Information
When you visit our website, we may collect limited technical information, such as:
- IP address and approximate location
- Browser type and device information
- Pages visited, duration of sessions, and referral sources
- Date/time of visits and clicks
This data helps us improve website performance and security.
Use of Information
We use your personal information to:
- Deliver requested legal, notarial, or privacy services
- Respond to inquiries and provide consultations
- Verify identity for legal or notarial compliance
- Process transactions and issue receipts
- Improve website functionality and client experience
- Comply with professional and legal obligations
We do not sell or trade personal information, and we do not engage in marketing without your explicit consent.
Contact Forms & Communication
When you contact us through online forms, the details you submit are sent securely to our designated inbox and stored in compliance with professional confidentiality rules.
We use this information only to respond to your inquiry and manage your engagement with us.
Emails and form submissions are retained for as long as necessary to respond or maintain required client records.
Secure Document Uploads
If our website allows you to upload documents, all uploads are encrypted in transit (via SSL/TLS).
We recommend sharing sensitive materials only through the secure client portal or encrypted email link we provide.
Uploaded files are stored in accordance with the Law Society of Ontario’s data retention requirements and securely deleted after use.
Google Analytics & Cookies
We may use Google Analytics or similar tools to understand website traffic and visitor behavior.
Analytics data is anonymized and does not identify individual users.
You can disable cookies or opt out of Google Analytics tracking by adjusting your browser settings or visiting:
https://tools.google.com/dlpage/gaoptout
Cookies used on our site may include:
- Session cookies (to maintain navigation and preferences)
- Performance cookies (for site improvement)
We do not use tracking cookies for advertising.
Disclosure of Information
We may disclose information only when required by law or with your explicit consent, including:
- To regulatory or oversight authorities
- To service providers assisting with secure data storage, billing, or IT support (bound by confidentiality)
- To comply with lawful requests or orders
We never disclose information for marketing or commercial purposes.
Data Retention
We retain records as required by law and professional regulations, typically for seven (7) years after file closure.
After this period, data is securely destroyed or anonymized.
Security Measures
We use administrative, technical, and physical safeguards to protect your data, including:
- Secure servers and encrypted communication (HTTPS)
- Password-protected systems with limited staff access
- Cloud services compliant with Canadian privacy standards
While we take all reasonable precautions, no online system is completely immune from risks.
Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion (subject to professional rules)
- Withdraw consent for future processing
- File a privacy-related complaint
To exercise these rights, please contact us at privacy@ewanlegalsolutions.com.
Third-Party Links
Our website may contain links to external websites for convenience.
We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal information.
Professional Confidentiality
All client communications are protected by solicitor-client privilege and governed by the Law Society of Ontario’s Rules of Professional Conduct.
We do not disclose confidential information except as required or permitted by law.
Updates to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Ewan Legal Solutions
Toronto, Ontario, Canada
privacy@ewanlegalsolutions.com
www.ewanlegalsolutions.com